IN ANY ORGANISATION,
THE MOST VALUABLE SKILLS
ARE THE HUMAN SKILLS
CREATING HUMAN CONVERSATIONS
All Human Skills are based on the fundamental skill of Creating Human Conversations. Although most people think they are having effective conversations, they are not actually listening to what is really being said. Creating Human Conversations enable you to ask meaningful questions that provide listening space and thinking time, reflecting the value of each person’s contribution.
EFFECTIVE HUMAN COMMUNICATION
The foundation of Effective Human Communication is knowing who you are in the conversation, so you can clearly present your perspective. Lack of clarity and unresolved tension in most communication is caused by seeking approval from others, rather than being yourself. Effective Human Communication recognises and embraces your inner voice so you can choose to present yourself and what you need to communicate in the most effective way.
RESOLVING HUMAN CONFLICTS
The starting point for Resolving Human Conflicts is engaging with the unspoken tensions that are routinely avoided in the workplace. Although it may appear easier to ignore these underlying tensions, they will inevitably increase unless they are identified and challenged. Resolving Human Conflicts enables everyone involved to name tensions and own their contributions, so they can use this deeper understanding to achieve shared goals.
HUMAN EMOTIONAL WELLBEING
The basis of Human Emotional Wellbeing is navigating the tension between who you are and who you feel you are expected to be. Most workplace stress is caused by not setting healthy boundaries between your own needs and the apparent needs of others. Achieving Human Emotional Wellbeing enables you to explore what matters most and realise your sense of purpose.
DEVELOPING HUMAN RESILIENCE
It is essential when Developing Human Resilience to build your awareness of potential stressors and triggers, which may cause unnecessary setbacks for you. The usual response to workplace challenges is avoidance and passive acceptance of perceived personal limitations. Developing Human Resilience provides you with the capacity to positively engage with criticism and self-doubt, so that you can quickly bounce back and make the most of all opportunities.
BEING A HUMAN LEADER
The principle of Being A Human Leader is understanding the type of leader who you need to be, so you can be truly effective in any situation. Constantly applying the same leadership style produces limited understanding and ineffective results. Rather than being constrained by narrow definitions of leadership styles, Being A Human Leader enables you to choose the most effective leadership approach for any challenge you may encounter.
AUTHENTIC HUMAN LEADERSHIP
The foundation of Authentic Human Leadership is the power of attracting people to engage with your purpose by helping them to understand the value of your vision. Lack of clarity in your leadership story can result in confusion and ambiguity, meaning that your initiative can quickly lose momentum and direction. Authentic Human Leadership enables you to realise your true leadership potential, giving others the confidence and belief that you can lead them to a successful outcome.
HUMAN CULTURAL TRANSFORMATION
The origin of Human Cultural Transformation is becoming aware of the stories that are being told in your organisation at all levels, which naturally reflect what is actually happening instead of what ideally should be happening. Culture is often regarded as an object, a thing to be prescriptively transformed, rather than as a complex set of processes that everyone contributes to. Human Cultural Transformation enables you to minimise stories that are no longer effective and identify the powerful stories that you need to amplify.